Please select your question category

Limited operations Gili Islands only For help contact: WhatsApp: +62 852 3795 4309

The Gili Islands (Gili Trawangan, Gili Meno, Gili Air) 
Operated by Eka Yaja only. Return: IDR 550.000 excl. transport / IDR 700.000 incl. transport.
Departure Bali  Gili Islands: 09.30 AM - Monday, Wednesday, Friday
Return Gili Islands – Bali: 10.30 AM - Monday, Wednesday, Friday

Lombok
Operated by Eka Yaja only. Return: IDR 550.000 excl. transport / IDR 700.000 incl. transport.
Departure Bali – Lombok: 09.00 AM - Monday, Wednesday, Friday
Return Lombok – Bali: 12.00 AM - Monday, Wednesday, Friday

Nusa Lembongan
Operated by D'Camel and Rockey Fast Cruises only. Return: IDR 300.000 excl. transport / IDR 500.000 incl. transport.
Departure Bali Lembongan: 09.30 AM - Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Return Lembongan – Bali: 08.30 AM - Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Nusa Penida
Operated by D'Camel and Rockey Fast Cruises only. Return: IDR 300.000 excl. transport / IDR 500.000 incl. transport.
Departure Bali  Lembongan: 09.30 AM - Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Return Nusa Penida – Bali: 16.30 AM - Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Future bookings are accepted.

There is No self-quarantine is necessary on the islands.

Nuse Lembongan and Nusa Penida are welcoming visitors with NO Rapid Test needed. 
For The Gili Islands, a Rapid Test is needed to show the test results when boarding.

Yes, there are clinics in the island for any urgent help needed. 
For major cases, the General Hospitals are available in the Bali mainland.

Lombok and Gili Islands will be opening on the next 31 Juli 2020.

On 11 September 2020 everything is back to normal.

We conduct payment upon departure to make it easier for both parties in case of any travel plan adjustment.
Payment upon departure can be done by cash or credit card.
Advance payment also accepted by Bank Transfer or Paypal to https://www.paypal.me/fastboatgili

Cancellation is to be made at the latest 24 hours before departure time.
The refund is honored if the cancellation is made in-time or at any force majeure situation.

Your Fastboat Ticket will be issued by the fastboat company on the date of service, once the payment is completed.

Reservation modification is allowed by advance notification at minimum 1 x 24 hours before departure date. Unless any Urgent circumtances you are welcome to contact us or your selected fastboat company. Contact details is provided on your Reservation Confirmation.

Try to check your junk / spam mail otherwise you may contact us at [email protected]

Reservation confirmation is received within few minutes after online booking is completed. It will be sent to e-mail address registered on booking request.

You will receive official confirmation from us after booking is completed. And we will reconfirm your arrangement (departure time, pick up service etc) one (1) day before date of service to your hotel / valid contact number. 

1. Ticket Booking is Made Online/Offline (via phone/whatsapp/chat/e-mail)

2. Customer will receive Booking Confirmation

3. Agent will reconfirm transfer arrangement via e-mail/WhatsApp/message/phone

4. If pick up is required, our driver will take customers from their accommodation and bring them to the Harbor

5. Payment has to be done on departure (before boarding) at our Harbor office by Cash/Credit Card unless tickets are being paid    in advance

6. Customers will receipt tickets before boarding after payment process

7. On departure date to Bali, customer who booked return ticket need to be at Harbor (Gili Trawangan/Meno/Air/ Lombok) 1 hour before departure to check-in at our office

8. Customer need to register their drop off point and claim for the transfer once arrived back in Bali. Our on board staff will show the guest transportation to their appointed location. (additional charge is applied for places outside of   free zone

Route among those Islands can be arranged based on request by WhatsApp +62 852 3795 4309 or contacting us.

Example:

Island Hopper Ticket: IDR 1.000.000nett/person
Inclusive: 3 tickets of island hopping & transfers

Date 1
Bali -  Gili islands /Lombok
Depart at 09.00am from Padang Bai Harbor (90minutes) arriving in Gili/ (2 hours) in Lombok
Hotel pick up is inclusive

Date 2
Gili - Lemobongan / Nusa Penida/Ceningan
Depart Gili/Lombok at 11.00am arriving in 2 hours in Lembongan /Nusa Penida / Ceningan
Check in in Gili/Lombok harbor at 10.00am

Date 3
Lembongan/Nusa Penida/Ceningan - Bali
Depart from Lembongan /Nusa Penida /Nusa Ceningan at 04.00pm arriving in Serangan Harbor - Bali in 30 minutes
Free drop off to Sanur, Kuta, Legian, Seminyak, Tuban, Jimbaran

Advance Payment via Paypal/Bank Transfer

Payment collected by the Boat Company on the date of service.  This methode of payment is to give you relief also avoid hassle in refund in case of any cancellation is needed for any urgent circumtances.

All transaction will be in Indonesian Rupiah (IDR) and price is other currency will be converted to IDR based on the valid exchange of respected company.

Cash and Credit Card is accepted.

3% fee is chargeable for payment by Credit Card

Yes, prices are nett. Taxes are inclusive.

Reservation cancellation is possible by advance notification via e-mail / phone at minimum 24 hours before departure time.

Yes, re-booking seats is possible however it will be based on the availability upon booking is requested. There could be limited seats for last minute rquest

You can contact Fast Boat company by finding their details on the reservation confirmation. Tell them your reason of cancelling your trip and if you need an alternative schedule.

Joined Transfer. The company will send shared car for customers who need transfer service. In this case the pick up can be expected not sharp in time depends also on other customer but rest assured they will never neglact the customer. If you find inconvenient situation, you can contact us and we will do our utmost best to help.

Infant, pregnant women, senior traveller with unsupported health condition

Pick up & Drop off service within some areas in Bali (Kuta, Legian, Seminyak, Jimbaran, Nusa Dua, Sanur, Ubud & Denpasar ) are inclusive the price. For transfer service in Gilis / Lombok can be arranged personally.

In case transfer service is not required passenger need to be at the Harbor at the latest 30 minutes before departure time.

We are booking agent that provide service to book their fastboat ticket thus not any insurance covered by our end. Insurance is provided by fastboat operator however it is best to have your own travel insurance.