What are the Ports of Departure?

Port Padangbai (Bali all ports): Gili Trawangan, Gili Meno Gili Air and Lombok. Port Sanur (Bali all ports): Nusa Lembongan and Lombok.

What are the Travel Requirements in the pandemic Covid-19?

Nusa Lembongan en Nusa Penida: NO TEST or VACCINE needed! (province Bali) The Gili Islands and Lombok: Vaccine Certificate (12 years above) A rapid antigen (7 Years above) Can be done at the port upon check-in. It takes 15-20 minutes at an extra cost of IDR 99.000/person.

Is there a Transport Service?

Because of the COVID-19 pandemic, a lot of fast boat operators have temporarily suspended their free hotel transport service. Fastboatgili.com offers you a transport service during the booking for an additional fee.

Is there Sea traveling during Nyepi on 3 March 2022?

On Nyepi day (silence day) the 3rd of March 2022, there will be no sea traveling from and to Bali. Nyepi (silence day) is celebrated in Nusa Lembongan and Nusa Penida (Province Bali). Nyepi is not celebrated in the Gili Trawangan, Gili Meno, Gili Air and Lombok.

What Fast Boat goes to the MotoGP March 2022 in Lombok?

On the 20th of March, the MotoGP 2022 will be held in the Mandalika International Street Circuit in Lombok. All Fast Boats are charted in that period by de MotoGP. How to book a Fast Boat Ticket to the MotoGP? 1. Request your booking by contact-form or WhatsApp: +62 852 3795 4309 2. Our staff will check Fast Boat Charter availability 3. We will send you a confirmation with a Paylink Payment can be done with major credit cards, PayPal, bank transfer, or Wise.

What should I do if I have not received any Booking Confirmation?

Try to check your junk/spam mail otherwise, you may contact us at info@fastboatgili.com

When do I receive a confirmation?

Reservation confirmation is received within a few minutes after the online booking is completed. It will be sent to the e-mail address registered on the booking request.

How do I know if my reservation is valid?

You will receive official confirmation from us after the booking is completed. And we will reconfirm your arrangement (departure time, pick up service, etc) one (1) day before the date of service to your hotel / valid contact number.

How does our service works?

1. Ticket Booking is made Online/Offline via WhatsApp/message/e-mail or phone 2. Customer will receive Booking Confirmation 3. Agent will reconfirm transfer arrangement via WhatsApp/message/e-mail or phone 4. If pick up is required, our driver will take customers from their accommodation and bring them to the Harbor 5. Payment has to be done on departure (before boarding) at our Harbor office by Cash/Credit Card unless tickets are being paid in advance 6. Customers will receive tickets before boarding after the payment process 7. On departure date to Bali, customers who booked return tickets need to be at Harbor (Gili Trawangan/Meno/Air/ Lombok) 1 hour before departure to check-in at our office 8. Customers need to register their drop-off point and claim for the transfer once arrived back in Bali. Our onboard staff will show the guests transportation to their appointed location. (additional charge is applied for places outside of the free zone.

How can I buy an Island Hopper Ticket?

Route among those Islands can be arranged based on a request by WhatsApp +62 852 3795 4309. or contact us. Example: Island Hopper Ticket: IDR 1.000.000nett/person Inclusive: 3 tickets of island hopping & transfers Date 1 Bali - Gili islands /Lombok Depart at 09.00 am from Padang Bai Harbor (90minutes) arriving in Gili/ (2 hours) in Lombok Hotel pick up is inclusive Date 2 Gili - Lemobongan / Nusa Penida/Ceningan Depart Gili/Lombok at 11.00am arriving in 2 hours in Lembongan /Nusa Penida / Ceningan Check in in Gili/Lombok harbor at 10.00am Date 3 Lembongan/Nusa Penida/Ceningan - Bali Depart from Lembongan /Nusa Penida /Nusa Ceningan at 04.00 pm arriving in Serangan Harbor - Bali in 30 minutes Free drop off to Sanur, Kuta, Legian, Seminyak, Tuban, Jimbaran

Can I re-book fast boat seats after cancellation?

Yes, re-booking seats are possible however it will be based on the availability upon booking is requested. There could be limited seats for a last-minute request.

What should I do if I have to cancel my reservation at the very last minute?

You can contact Fast Boat company by finding their details on the reservation confirmation. Tell them your reason for canceling your trip and if you need an alternative schedule.

Frequently Asked Questions

Item: Frequently Asked Questions
Rating: 5
Author: Olivia Stanford

Reservations & tickets

The basics of booking online and getting your ticket.

Do I receive a ticket for my reservation?

Your fast boat ticket is issued by the fast boat company on the date of service, once payment is completed.

Is it possible to modify my reservation?

Yes — reservation changes are accepted with at least 1 × 24 hours' notice before the departure date. For any urgent circumstances, contact us or your selected fast boat company directly; their details are on your reservation confirmation.

When do I receive a booking confirmation?

Within a few minutes of completing your online booking, sent to the email address you registered. We also reconfirm your arrangement — departure time, pick-up service, etc. — one day before your date of service, to your hotel or a valid contact number.

I haven't received a booking confirmation — what should I do?

Please check your spam/junk folder first. If it's still not there, contact us at [email protected].

Payment

How and in what currency you pay.

How do I pay for my fast boat booking?

Advance payment can be made via PayPal (major credit cards), bank transfer or Wise. Payment is then collected by the boat company on the date of service — this method avoids the hassle of a refund in case a cancellation is needed for any urgent circumstance.

What currency is applied?

All transactions are in Indonesian Rupiah (IDR). Prices shown in another currency are converted to IDR based on the valid exchange rate of the respective company — use the currency switcher in the top menu for an indicative estimate.

Are taxes included in the price?

Yes, prices shown are net — taxes are included. A separate harbor tax of IDR 20,000 per person applies on departure and is paid locally (see “Good to know” below).

Cancellations & changes

What happens if your plans change.

Can I cancel my reservation?

Yes, cancellation is possible with advance notification via email or phone, at a minimum of 24 hours before departure time.

Can I re-book my fast boat ticket after cancellation?

Yes, re-booking is possible, based on availability at the time of the new request. There can be limited availability for last-minute requests.

What if I have to cancel at the very last minute?

Contact your fast boat company directly, using the details on your reservation confirmation. Let them know your reason for cancelling and whether you need an alternative schedule.

How booking works

From online booking to boarding, in four steps.

Book

Book online, or via WhatsApp, message, e-mail or phone.

Confirm

You'll receive a booking confirmation; we reconfirm your transfer arrangement by WhatsApp, message, e-mail or phone.

Pay & board

If you booked pick-up, our driver brings you to the harbor. Pay on departure by cash or card (unless already paid in advance), then receive your ticket and board.

Arrive & transfer

Returning to Bali with a return ticket? Check in at the harbor office 1 hour before departure, and register your drop-off point for onward transfer.

Good to know

Travel times, harbor tax, departure ports and pickup tips.

Travel times

Bali → Gili Islands± 2 hours

Bali → Nusa Lembongan± 30 minutes

Bali → Nusa Penida± 30 minutes

Between the Gili Islands± 10–15 minutes

Harbor tax

A charge of IDR 20,000 per person applies for passengers departing from Padangbai, the Gili Islands or Lombok.

This tax is paid on departure and is not included in the ticket price.

Departure ports

Padangbai (Bali)
Sanur (Bali)
Serangan (Bali)
Bangsal (Lombok)
Gili Trawangan, Gili Air, Gili Meno
Nusa Lembongan & Nusa Penida

Finding your transport

Come inside the harbor office to find your car or driver, and show your transport voucher only to official staff behind the desk.

Please don't deal with drivers or people outside the office — always confirm via WhatsApp +62 852 3795 4309 if unsure.

Boats between the Gilis

Once on one of the Gili Islands, travel between them by public ferry or fast boat — journeys typically take 10–15 minutes.

Public ferryIDR 35,000–50,000

Fast boatIDR 100,000–150,000

Island Hopper ticket

Want to combine several islands in one trip? An Island Hopper route can be arranged on request, combining island-hopping tickets with transfers across multiple dates.

Ask for a tailored itinerary via WhatsApp.